# Helpdesk - [Zendesk](https://docs.birdie.so/birdie-docs/helpdesk/zendesk.md): Birdie with Zendesk - [Installation](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/installation.md): How to install Birdie on Zendesk - [Flows](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/flows.md): Birdie x Zendesk - [Human-Initiated Requests](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/flows/human-initiated-requests.md): Request screen recordings from customers through both the Zendesk sidebar and editor - [Zendesk Macros](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/flows/zendesk-macros.md): Add Birdie to Zendesk Macros - [Zendesk Ticket Form](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/flows/zendesk-ticket-form.md): How to add Birdie to your Zendesk ticket form - [Zendesk Auto-Reply](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/flows/zendesk-auto-reply.md): Add Birdie to Zendesk Triggers and/or Automations - [Zendesk AI Agents](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/flows/zendesk-ai-agents.md): Add Birdie to your Conversation Bots - [Zendesk Agent Signature](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/flows/zendesk-agent-signature.md): Add Birdie to agent signatures on Zendesk - [Zendesk Widget (Classic)](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/flows/zendesk-widget-classic.md): How to add Birdie to your Zendesk widget on your web app - [Analytics](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/analytics.md): How to Track Birdie ROI in Zendesk with a Tag - [Uninstall](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/uninstall.md): Bye Bye - [Intercom](https://docs.birdie.so/birdie-docs/helpdesk/intercom.md): Birdie with Intercom - [Installation](https://docs.birdie.so/birdie-docs/helpdesk/intercom/installation.md): How to install Birdie on Intercom - [Flows](https://docs.birdie.so/birdie-docs/helpdesk/intercom/flows.md): Birdie x Intercom - [Human-Initiated Requests](https://docs.birdie.so/birdie-docs/helpdesk/intercom/flows/human-initiated-requests.md): Request screen recordings from customers through both the Intercom sidebar and editor - [Intercom Workflows](https://docs.birdie.so/birdie-docs/helpdesk/intercom/flows/intercom-workflows.md): Add Birdie to your Intercom Operator - [FIN](https://docs.birdie.so/birdie-docs/helpdesk/intercom/flows/fin.md): Add Birdie to your custom answers in FIN - [Intercom Messenger Home](https://docs.birdie.so/birdie-docs/helpdesk/intercom/flows/intercom-messenger-home.md): Birdie with your Intercom Messenger - [Analytics](https://docs.birdie.so/birdie-docs/helpdesk/intercom/analytics.md): Measure Birdie ROI - [Freshdesk](https://docs.birdie.so/birdie-docs/helpdesk/freshdesk.md): Birdie with Freshdesk - [Installation](https://docs.birdie.so/birdie-docs/helpdesk/freshdesk/installation.md): How to install Birdie on Freshdesk - [Flows](https://docs.birdie.so/birdie-docs/helpdesk/freshdesk/flows.md): Birdie x Freshdesk - [Human Request](https://docs.birdie.so/birdie-docs/helpdesk/freshdesk/flows/human-request.md): Request screen recordings from customers through both the Freshdesk sidebar and editor - [Portal](https://docs.birdie.so/birdie-docs/helpdesk/freshdesk/flows/portal.md): How to add Birdie to your Zendesk ticket form - [Canned Answers](https://docs.birdie.so/birdie-docs/helpdesk/freshdesk/flows/canned-answers.md): Add Birdie to your Canned Responses - [Auto Reply](https://docs.birdie.so/birdie-docs/helpdesk/freshdesk/flows/auto-reply.md): Add Birdie to your Requester Notifications to create auto replies. - [Agent Signature](https://docs.birdie.so/birdie-docs/helpdesk/freshdesk/flows/agent-signature.md): Add Birdie to agent signatures on Freshdesk - [Analytics](https://docs.birdie.so/birdie-docs/helpdesk/freshdesk/analytics.md): Measure Birdie ROI - [Freshchat](https://docs.birdie.so/birdie-docs/helpdesk/freshchat.md): Birdie with Freshchat - [Installation](https://docs.birdie.so/birdie-docs/helpdesk/freshchat/installation.md): How to install Birdie on Freshchat - [Flows](https://docs.birdie.so/birdie-docs/helpdesk/freshchat/flows.md): Birdie x Freshchat - [Manual Request](https://docs.birdie.so/birdie-docs/helpdesk/freshchat/flows/manual-request.md): Request screen recordings from customers through both the Freshchat sidebar and editor - [Jira Service Management](https://docs.birdie.so/birdie-docs/helpdesk/jira-service-management.md): Birdie with Jira Service Management - [Installation](https://docs.birdie.so/birdie-docs/helpdesk/jira-service-management/installation.md) - [Flows](https://docs.birdie.so/birdie-docs/helpdesk/jira-service-management/flows.md): Birdie x Jira - [Human Request](https://docs.birdie.so/birdie-docs/helpdesk/jira-service-management/flows/human-request.md): Request screen recordings from customers through Jira agent view - [Customer Portal](https://docs.birdie.so/birdie-docs/helpdesk/jira-service-management/flows/customer-portal.md) - [Uninstall](https://docs.birdie.so/birdie-docs/helpdesk/jira-service-management/uninstall.md): Bye Bye - [Help Scout](https://docs.birdie.so/birdie-docs/helpdesk/help-scout.md): Birdie with Help Scout - [Installation](https://docs.birdie.so/birdie-docs/helpdesk/help-scout/installation.md): How to install Birdie on Helpscout - [Flows](https://docs.birdie.so/birdie-docs/helpdesk/help-scout/flows.md): Birdie x Help Scout - [Human Request](https://docs.birdie.so/birdie-docs/helpdesk/help-scout/flows/human-request.md): Request screen recordings from customers through both the Help Scout sidebar and editor - [Saved Replies](https://docs.birdie.so/birdie-docs/helpdesk/help-scout/flows/saved-replies.md): Add Birdie to your Saved Replies in HelpScout - [Auto Reply](https://docs.birdie.so/birdie-docs/helpdesk/help-scout/flows/auto-reply.md): Add Birdie to your Auto Reply in HelpScout - [Salesforce Service Cloud](https://docs.birdie.so/birdie-docs/helpdesk/salesforce-service-cloud.md): Birdie with Salesforce Service Cloud - [Installation](https://docs.birdie.so/birdie-docs/helpdesk/salesforce-service-cloud/installation.md): Add Birdie to Salesforce Service Cloud - [Flows](https://docs.birdie.so/birdie-docs/helpdesk/salesforce-service-cloud/flows.md): Birdie x Salesforce Service Cloud - [Agent-Initiated Requests (Cases)](https://docs.birdie.so/birdie-docs/helpdesk/salesforce-service-cloud/flows/agent-initiated-requests-cases.md) - [Agent-Initiated Requests (Messaging – In-App & Web)](https://docs.birdie.so/birdie-docs/helpdesk/salesforce-service-cloud/flows/agent-initiated-requests-messaging-in-app-and-web.md) - [Ticket Form](https://docs.birdie.so/birdie-docs/helpdesk/salesforce-service-cloud/flows/ticket-form.md): Add Birdie to your Salesforce Ticket Form - [Customer Portal](https://docs.birdie.so/birdie-docs/helpdesk/salesforce-service-cloud/flows/customer-portal.md) - [Analytics](https://docs.birdie.so/birdie-docs/helpdesk/salesforce-service-cloud/analytics.md): Tracking Recordings & Requests Inside Salesforce - [HubSpot](https://docs.birdie.so/birdie-docs/helpdesk/hubspot.md) - [Installation](https://docs.birdie.so/birdie-docs/helpdesk/hubspot/installation.md): Add Birdie to Hubspot - [Flows](https://docs.birdie.so/birdie-docs/helpdesk/hubspot/flows.md): Birdie x HubSpot - [Human Request via sidebar](https://docs.birdie.so/birdie-docs/helpdesk/hubspot/flows/human-request-via-sidebar.md): Request screen recordings from customers via HubSpot sidebar: - [Human Request via snippet](https://docs.birdie.so/birdie-docs/helpdesk/hubspot/flows/human-request-via-snippet.md) - [Forms](https://docs.birdie.so/birdie-docs/helpdesk/hubspot/flows/forms.md): How to add Birdie to your HubSpot ticket form - [Auto Reply (Marketing email)](https://docs.birdie.so/birdie-docs/helpdesk/hubspot/flows/auto-reply-marketing-email.md) - [Analytics](https://docs.birdie.so/birdie-docs/helpdesk/hubspot/analytics.md): How to Track Birdie ROI in HubSpot with a Property - [Pylon](https://docs.birdie.so/birdie-docs/helpdesk/pylon.md): Birdie X Pylon - [Installation](https://docs.birdie.so/birdie-docs/helpdesk/pylon/installation.md): Birdie x Pylon - [Flows](https://docs.birdie.so/birdie-docs/helpdesk/pylon/flows.md): Birdie X Pylon - [Human-Initiated Requests (via sidebar)](https://docs.birdie.so/birdie-docs/helpdesk/pylon/flows/human-initiated-requests-via-sidebar.md): Request screen recordings from customers in Pylon sidebar - [Human-Initiated Requests (via Macro)](https://docs.birdie.so/birdie-docs/helpdesk/pylon/flows/human-initiated-requests-via-macro.md): Request screen recordings from customers in Pylon using Macros - [Triggers](https://docs.birdie.so/birdie-docs/helpdesk/pylon/flows/triggers.md): Adding Birdie to Your Pylon Triggers - [Plain](https://docs.birdie.so/birdie-docs/helpdesk/plain.md): Birdie X Plain - [Installation](https://docs.birdie.so/birdie-docs/helpdesk/plain/installation.md): Birdie x Plain - [Flows](https://docs.birdie.so/birdie-docs/helpdesk/plain/flows.md) - [Human-Initiated Requests (via Snippet)](https://docs.birdie.so/birdie-docs/helpdesk/plain/flows/human-initiated-requests-via-snippet.md): Request screen recordings from customers in Plain using Snippets - [Crisp](https://docs.birdie.so/birdie-docs/helpdesk/crisp.md): Birdie x Crisp - [Flows](https://docs.birdie.so/birdie-docs/helpdesk/crisp/flows.md): Birdie x Crisp - [Front](https://docs.birdie.so/birdie-docs/helpdesk/front.md): Birdie x Front - [Flows](https://docs.birdie.so/birdie-docs/helpdesk/front/flows.md): Birdie x Front - [Human-Initiated Requests](https://docs.birdie.so/birdie-docs/helpdesk/front/flows/human-initiated-requests.md): Request screen recordings from customers through the Front sidebar - [Others](https://docs.birdie.so/birdie-docs/helpdesk/others.md) - [Happyfox](https://docs.birdie.so/birdie-docs/helpdesk/others/happyfox.md): Birdie with Happyfox - [Installation](https://docs.birdie.so/birdie-docs/helpdesk/others/happyfox/installation.md): How to install Birdie on Happyfox - [Flows](https://docs.birdie.so/birdie-docs/helpdesk/others/happyfox/flows.md): Birdie x Happyfox - [Human Request](https://docs.birdie.so/birdie-docs/helpdesk/others/happyfox/flows/human-request.md): Request screen recordings from customers through Happyfox - [Support Center Ticket Form](https://docs.birdie.so/birdie-docs/helpdesk/others/happyfox/flows/support-center-ticket-form.md): How to add Birdie to your Happyfox ticket form - [Ada](https://docs.birdie.so/birdie-docs/helpdesk/others/ada.md): Add Birdie to your Ada flows - [Forethought](https://docs.birdie.so/birdie-docs/helpdesk/others/forethought.md): Add Birdie Recording Links to your Forethought flows - [Maven AGI](https://docs.birdie.so/birdie-docs/helpdesk/others/maven-agi.md): Add Birdie Recording Links to your Maven AGI flows - [Service Now](https://docs.birdie.so/birdie-docs/helpdesk/others/service-now.md): Birdie X Service Now CSM - [Flows](https://docs.birdie.so/birdie-docs/helpdesk/others/service-now/flows.md): Birdie x Service Now CSM - [Zoho Desk](https://docs.birdie.so/birdie-docs/helpdesk/others/zoho-desk.md): Birdie x Zoho Desk - [Flows](https://docs.birdie.so/birdie-docs/helpdesk/others/zoho-desk/flows.md): Birdie x Zoho Desk - [Other Helpdesk](https://docs.birdie.so/birdie-docs/helpdesk/others/other-helpdesk.md): Birdie x Other Helpdesk - [Flows](https://docs.birdie.so/birdie-docs/helpdesk/others/other-helpdesk/flows.md) - [Human Request](https://docs.birdie.so/birdie-docs/helpdesk/others/other-helpdesk/flows/human-request.md): Birdie x Other Helpdesk - [Ticket Form](https://docs.birdie.so/birdie-docs/helpdesk/others/other-helpdesk/flows/ticket-form.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.birdie.so/birdie-docs/helpdesk.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.