> For the complete documentation index, see [llms.txt](https://docs.birdie.so/birdie-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.birdie.so/birdie-docs/helpdesk.md).

# Helpdesk

- [Zendesk](https://docs.birdie.so/birdie-docs/helpdesk/zendesk.md): Birdie with Zendesk
- [Installation](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/installation.md): How to install Birdie on Zendesk
- [Flows](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/flows.md): Birdie x Zendesk
- [Human-Initiated Requests](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/flows/human-initiated-requests.md): Request screen recordings from customers through both the Zendesk sidebar and editor
- [Zendesk Macros](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/flows/zendesk-macros.md): Add Birdie to Zendesk Macros
- [Zendesk Ticket Form](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/flows/zendesk-ticket-form.md): How to add Birdie to your Zendesk ticket form
- [Zendesk Auto-Reply](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/flows/zendesk-auto-reply.md): Add Birdie to Zendesk Triggers and/or Automations
- [Zendesk AI Agents](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/flows/zendesk-ai-agents.md): Add Birdie to your Conversation Bots
- [Zendesk Agent Signature](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/flows/zendesk-agent-signature.md): Add Birdie to agent signatures on Zendesk
- [Zendesk Widget (Classic)](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/flows/zendesk-widget-classic.md): How to add Birdie to your Zendesk widget on your web app
- [Analytics](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/analytics.md): How to Track Birdie ROI in Zendesk with a Tag
- [Uninstall](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/uninstall.md): Bye Bye
- [Intercom](https://docs.birdie.so/birdie-docs/helpdesk/intercom.md): Birdie with Intercom
- [Installation](https://docs.birdie.so/birdie-docs/helpdesk/intercom/installation.md): How to install Birdie on Intercom
- [Flows](https://docs.birdie.so/birdie-docs/helpdesk/intercom/flows.md): Birdie x Intercom
- [Human-Initiated Requests](https://docs.birdie.so/birdie-docs/helpdesk/intercom/flows/human-initiated-requests.md): Request screen recordings from customers through both the Intercom sidebar and editor
- [Intercom Workflows](https://docs.birdie.so/birdie-docs/helpdesk/intercom/flows/intercom-workflows.md): Add Birdie to your Intercom Operator
- [FIN](https://docs.birdie.so/birdie-docs/helpdesk/intercom/flows/fin.md): Add Birdie to your custom answers in FIN
- [Intercom Messenger Home](https://docs.birdie.so/birdie-docs/helpdesk/intercom/flows/intercom-messenger-home.md): Birdie with your Intercom Messenger
- [Analytics](https://docs.birdie.so/birdie-docs/helpdesk/intercom/analytics.md): Measure Birdie ROI
- [Freshdesk](https://docs.birdie.so/birdie-docs/helpdesk/freshdesk.md): Birdie with Freshdesk
- [Installation](https://docs.birdie.so/birdie-docs/helpdesk/freshdesk/installation.md): How to install Birdie on Freshdesk
- [Flows](https://docs.birdie.so/birdie-docs/helpdesk/freshdesk/flows.md): Birdie x Freshdesk
- [Human Request](https://docs.birdie.so/birdie-docs/helpdesk/freshdesk/flows/human-request.md): Request screen recordings from customers through both the Freshdesk sidebar and editor
- [Portal](https://docs.birdie.so/birdie-docs/helpdesk/freshdesk/flows/portal.md): How to add Birdie to your Zendesk ticket form
- [Canned Answers](https://docs.birdie.so/birdie-docs/helpdesk/freshdesk/flows/canned-answers.md): Add Birdie to your Canned Responses
- [Auto Reply](https://docs.birdie.so/birdie-docs/helpdesk/freshdesk/flows/auto-reply.md): Add Birdie to your Requester Notifications to create auto replies.
- [Agent Signature](https://docs.birdie.so/birdie-docs/helpdesk/freshdesk/flows/agent-signature.md): Add Birdie to agent signatures on Freshdesk
- [Analytics](https://docs.birdie.so/birdie-docs/helpdesk/freshdesk/analytics.md): Measure Birdie ROI
- [Freshchat](https://docs.birdie.so/birdie-docs/helpdesk/freshchat.md): Birdie with Freshchat
- [Installation](https://docs.birdie.so/birdie-docs/helpdesk/freshchat/installation.md): How to install Birdie on Freshchat
- [Flows](https://docs.birdie.so/birdie-docs/helpdesk/freshchat/flows.md): Birdie x Freshchat
- [Manual Request](https://docs.birdie.so/birdie-docs/helpdesk/freshchat/flows/manual-request.md): Request screen recordings from customers through both the Freshchat sidebar and editor
- [Jira Service Management](https://docs.birdie.so/birdie-docs/helpdesk/jira-service-management.md): Birdie with Jira Service Management
- [Installation](https://docs.birdie.so/birdie-docs/helpdesk/jira-service-management/installation.md)
- [Flows](https://docs.birdie.so/birdie-docs/helpdesk/jira-service-management/flows.md): Birdie x Jira
- [Human Request](https://docs.birdie.so/birdie-docs/helpdesk/jira-service-management/flows/human-request.md): Request screen recordings from customers through Jira agent view
- [Customer Portal](https://docs.birdie.so/birdie-docs/helpdesk/jira-service-management/flows/customer-portal.md)
- [Uninstall](https://docs.birdie.so/birdie-docs/helpdesk/jira-service-management/uninstall.md): Bye Bye
- [Help Scout](https://docs.birdie.so/birdie-docs/helpdesk/help-scout.md): Birdie with Help Scout
- [Installation](https://docs.birdie.so/birdie-docs/helpdesk/help-scout/installation.md): How to install Birdie on Helpscout
- [Flows](https://docs.birdie.so/birdie-docs/helpdesk/help-scout/flows.md): Birdie x Help Scout
- [Human Request](https://docs.birdie.so/birdie-docs/helpdesk/help-scout/flows/human-request.md): Request screen recordings from customers through both the Help Scout sidebar and editor
- [Saved Replies](https://docs.birdie.so/birdie-docs/helpdesk/help-scout/flows/saved-replies.md): Add Birdie to your Saved Replies in HelpScout
- [Auto Reply](https://docs.birdie.so/birdie-docs/helpdesk/help-scout/flows/auto-reply.md): Add Birdie to your Auto Reply in HelpScout
- [Salesforce Service Cloud](https://docs.birdie.so/birdie-docs/helpdesk/salesforce-service-cloud.md): Birdie with Salesforce Service Cloud
- [Installation](https://docs.birdie.so/birdie-docs/helpdesk/salesforce-service-cloud/installation.md): Add Birdie to Salesforce Service Cloud
- [Flows](https://docs.birdie.so/birdie-docs/helpdesk/salesforce-service-cloud/flows.md): Birdie x Salesforce Service Cloud
- [Agent-Initiated Requests (Cases)](https://docs.birdie.so/birdie-docs/helpdesk/salesforce-service-cloud/flows/agent-initiated-requests-cases.md)
- [Agent-Initiated Requests (Messaging – In-App & Web)](https://docs.birdie.so/birdie-docs/helpdesk/salesforce-service-cloud/flows/agent-initiated-requests-messaging-in-app-and-web.md)
- [Ticket Form](https://docs.birdie.so/birdie-docs/helpdesk/salesforce-service-cloud/flows/ticket-form.md): Add Birdie to your Salesforce Ticket Form
- [Customer Portal](https://docs.birdie.so/birdie-docs/helpdesk/salesforce-service-cloud/flows/customer-portal.md)
- [Analytics](https://docs.birdie.so/birdie-docs/helpdesk/salesforce-service-cloud/analytics.md): Tracking Recordings & Requests Inside Salesforce
- [HubSpot](https://docs.birdie.so/birdie-docs/helpdesk/hubspot.md)
- [Installation](https://docs.birdie.so/birdie-docs/helpdesk/hubspot/installation.md): Add Birdie to Hubspot
- [Flows](https://docs.birdie.so/birdie-docs/helpdesk/hubspot/flows.md): Birdie x HubSpot
- [Human Request via sidebar](https://docs.birdie.so/birdie-docs/helpdesk/hubspot/flows/human-request-via-sidebar.md): Request screen recordings from customers via HubSpot sidebar:
- [Human Request via snippet](https://docs.birdie.so/birdie-docs/helpdesk/hubspot/flows/human-request-via-snippet.md)
- [Forms](https://docs.birdie.so/birdie-docs/helpdesk/hubspot/flows/forms.md): How to add Birdie to your HubSpot ticket form
- [Auto Reply (Marketing email)](https://docs.birdie.so/birdie-docs/helpdesk/hubspot/flows/auto-reply-marketing-email.md)
- [Analytics](https://docs.birdie.so/birdie-docs/helpdesk/hubspot/analytics.md): How to Track Birdie ROI in HubSpot with a Property
- [Pylon](https://docs.birdie.so/birdie-docs/helpdesk/pylon.md): Birdie X Pylon
- [Installation](https://docs.birdie.so/birdie-docs/helpdesk/pylon/installation.md): Birdie x Pylon
- [Flows](https://docs.birdie.so/birdie-docs/helpdesk/pylon/flows.md): Birdie X Pylon
- [Human-Initiated Requests (via sidebar)](https://docs.birdie.so/birdie-docs/helpdesk/pylon/flows/human-initiated-requests-via-sidebar.md): Request screen recordings from customers in Pylon sidebar
- [Human-Initiated Requests (via Macro)](https://docs.birdie.so/birdie-docs/helpdesk/pylon/flows/human-initiated-requests-via-macro.md): Request screen recordings from customers in Pylon using Macros
- [Triggers](https://docs.birdie.so/birdie-docs/helpdesk/pylon/flows/triggers.md): Adding Birdie to Your Pylon Triggers
- [Plain](https://docs.birdie.so/birdie-docs/helpdesk/plain.md): Birdie X Plain
- [Installation](https://docs.birdie.so/birdie-docs/helpdesk/plain/installation.md): Birdie x Plain
- [Flows](https://docs.birdie.so/birdie-docs/helpdesk/plain/flows.md)
- [Human-Initiated Requests (via Snippet)](https://docs.birdie.so/birdie-docs/helpdesk/plain/flows/human-initiated-requests-via-snippet.md): Request screen recordings from customers in Plain using Snippets
- [Crisp](https://docs.birdie.so/birdie-docs/helpdesk/crisp.md): Birdie x Crisp
- [Flows](https://docs.birdie.so/birdie-docs/helpdesk/crisp/flows.md): Birdie x Crisp
- [Human-Initiated Requests](https://docs.birdie.so/birdie-docs/helpdesk/crisp/flows/human-initiated-requests.md): Request screen recordings from customers through the Crisp sidebar
- [AI Agent with Hugo](https://docs.birdie.so/birdie-docs/helpdesk/crisp/flows/ai-agent-with-hugo.md): This will guide you through setting up your Birdie Plugin with Hugo AI Agent
- [Workflows](https://docs.birdie.so/birdie-docs/helpdesk/crisp/flows/workflows.md): This will guide you through setting up a Request Recording step when building a Workflow
- [Front](https://docs.birdie.so/birdie-docs/helpdesk/front.md): Birdie x Front
- [Flows](https://docs.birdie.so/birdie-docs/helpdesk/front/flows.md): Birdie x Front
- [Human-Initiated Requests](https://docs.birdie.so/birdie-docs/helpdesk/front/flows/human-initiated-requests.md): Request screen recordings from customers through the Front sidebar
- [Ada](https://docs.birdie.so/birdie-docs/helpdesk/ada.md): Add Birdie to your Ada conversations
- [Ada Handoff](https://docs.birdie.so/birdie-docs/helpdesk/ada/ada-handoff.md): Add Birdie to your Ada conversations
- [Ada Playbook](https://docs.birdie.so/birdie-docs/helpdesk/ada/ada-playbook.md): Add Birdie to your Ada conversations
- [Others](https://docs.birdie.so/birdie-docs/helpdesk/others.md)
- [Happyfox](https://docs.birdie.so/birdie-docs/helpdesk/others/happyfox.md): Birdie with Happyfox
- [Installation](https://docs.birdie.so/birdie-docs/helpdesk/others/happyfox/installation.md): How to install Birdie on Happyfox
- [Flows](https://docs.birdie.so/birdie-docs/helpdesk/others/happyfox/flows.md): Birdie x Happyfox
- [Human Request](https://docs.birdie.so/birdie-docs/helpdesk/others/happyfox/flows/human-request.md): Request screen recordings from customers through Happyfox
- [Support Center Ticket Form](https://docs.birdie.so/birdie-docs/helpdesk/others/happyfox/flows/support-center-ticket-form.md): How to add Birdie to your Happyfox ticket form
- [Forethought](https://docs.birdie.so/birdie-docs/helpdesk/others/forethought.md): Add Birdie Recording Links to your Forethought flows
- [Maven AGI](https://docs.birdie.so/birdie-docs/helpdesk/others/maven-agi.md): Add Birdie Recording Links to your Maven AGI flows
- [Service Now](https://docs.birdie.so/birdie-docs/helpdesk/others/service-now.md): Birdie X Service Now CSM
- [Flows](https://docs.birdie.so/birdie-docs/helpdesk/others/service-now/flows.md): Birdie x Service Now CSM
- [Zoho Desk](https://docs.birdie.so/birdie-docs/helpdesk/others/zoho-desk.md): Birdie x Zoho Desk
- [Flows](https://docs.birdie.so/birdie-docs/helpdesk/others/zoho-desk/flows.md): Birdie x Zoho Desk
- [Other Helpdesk](https://docs.birdie.so/birdie-docs/helpdesk/others/other-helpdesk.md): Birdie x Other Helpdesk
- [Flows](https://docs.birdie.so/birdie-docs/helpdesk/others/other-helpdesk/flows.md)
- [Human Request](https://docs.birdie.so/birdie-docs/helpdesk/others/other-helpdesk/flows/human-request.md): Birdie x Other Helpdesk
- [Ticket Form](https://docs.birdie.so/birdie-docs/helpdesk/others/other-helpdesk/flows/ticket-form.md)