Flows

Birdie x Crisp

Here are Birdie's most commonly used flows in Crisp:

• Human-Initiated requests

• Ai Agent with Hugo

• Workflows

Additionally if you need to add a recording link to your Message Shortcuts, head to the Birdie Plugin Settings in Crisp, and copy the Message Shortcut link provided for your Birdie workspace - it will look like something https://<your-birdie-team-id>/urec/crisp?ticket={{session_id}}&email={{email}}.