# Flows

Here are Birdie's most commonly used flows in Crisp:

* [Human requests](/birdie-docs/helpdesk/crisp/flows/human-initiated-requests.md)
* [Ai Agent with Hugo](/birdie-docs/helpdesk/crisp/flows/ai-agent.md)
* [Workflows](/birdie-docs/helpdesk/crisp/flows/workflows.md)

Additionally if you need to add a recording link to your Agent signatures, head to the Birdie Plugin Settings in Crisp, and copy the Signature link provided for your Birdie workspace - it will look like something *https\://\<your-birdie-team-id>/urec/crisp*.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.birdie.so/birdie-docs/helpdesk/crisp/flows.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
