# Workflows

### Setup

1. In the <mark style="color:$warning;">AI Agent</mark> section, click on the <mark style="color:$warning;">Workflow builder</mark> menu, and open your workflow.
2. At the step you want to send a Screen recording request, add a new element: <mark style="color:$warning;">Action > Internal Actions > Send Webhook.</mark>
3. Edit this new action, and give it the following name: \
   `request-screen-recording`\
   \&#xNAN;*Make sure you copied this exact name otherwise the action won't work.*
4. You can add 2 optionnal parameters as <mark style="color:$warning;">Static Data</mark>:\
   `before_link` and `after_link` \
   The values you enter will be added respectively before and after the request link, for example if you add "Click here" in `before_link` and "to record your screen." into `after_link`, the resulting message will look like:\ <mark style="color:$primary;">Click here <http://acme.birdie.so/rec/123abc> to record your screen.</mark>

<figure><img src="/files/h3ZJbuQn4742IZDuvGTs" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.birdie.so/birdie-docs/helpdesk/crisp/flows/workflows.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.