> For the complete documentation index, see [llms.txt](https://docs.birdie.so/birdie-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.birdie.so/birdie-docs/helpdesk/freshchat/flows/manual-request.md).

# Manual Request

## Freshchat sidebar

<figure><img src="/files/sAtyKvWGFpzpSlxBcNvH" alt=""><figcaption><p>Request a recording from Freshchat sidebar</p></figcaption></figure>

## Freshchat editor

<figure><img src="/files/A2ixmdMUCZr6pzUOM5id" alt=""><figcaption><p>Request a recording from Freshchat editor</p></figcaption></figure>