> For the complete documentation index, see [llms.txt](https://docs.birdie.so/birdie-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.birdie.so/birdie-docs/helpdesk/freshdesk/flows/agent-signature.md).

# Agent Signature

To offer your customers an easy way to record a video when needed, consider adding Birdie to your agents' signature:

<figure><img src="/files/LJLWxAqcXmE3uacPa2nQ" alt=""><figcaption></figcaption></figure>

Here's a walkthrough on setting it up on Freshdesk:<br>

{% embed url="<https://youtu.be/T9wIHTmafdI>" %}