> For the complete documentation index, see [llms.txt](https://docs.birdie.so/birdie-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.birdie.so/birdie-docs/helpdesk/front/flows/human-initiated-requests.md).

# Human-Initiated Requests

Request screen recordings from customers through the Front sidebar

### From Front Sidebar

Have your team request screen recordings from customers via the Front sidebar

<figure><img src="https://3843507234-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FECPgvsGwy5oMz4WIZw3a%2Fuploads%2FzZWHiSTI0PtrmXpJd4aO%2FBirdie%20x%20Front%20-%20human%20request.gif?alt=media&amp;token=a5cf3fe2-f477-4adc-b5d4-da86d7d3fc77" alt=""><figcaption></figcaption></figure>