# Auto Reply (Marketing email)

If you'd like to request a recording directly from your **HubSpot Marketing** emails - for example, in an auto-reply you send when a ticket is received - you can easily embed a Birdie request link; as show below: 

<figure><img src="https://3843507234-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FECPgvsGwy5oMz4WIZw3a%2Fuploads%2FxQ29nUbgly7sIZ6hhxmj%2FScreenshot%202025-09-03%20at%2010.39.00.png?alt=media&#x26;token=91fb80ee-7dd0-460c-865d-e905ef621bde" alt="" width="375"><figcaption></figcaption></figure>

1. In **Birdie**, go to [**Settings > Integrations**](https://app.birdie.so/settings/helpdesk)
2. Locate the "**Hubspot Marketing Email**" request link and copy it

<figure><img src="https://3843507234-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FECPgvsGwy5oMz4WIZw3a%2Fuploads%2FMJFnSGKno9Esl2bPJsWx%2FScreenshot%202025-08-22%20at%2018.33.19%20(1).png?alt=media&#x26;token=37638908-298d-4f85-9216-aad86d496b97" alt="" width="375"><figcaption></figcaption></figure>

💡 Tip: the wording of your request can have a big impact on whether people actually record their screen. Take the time to fine-tune it so it's clear, friendly, and motivate action. <br>