# Flows

Birdie is designed to enhance your support processes by integrating screen recording capabilities where they are most impactful. 

Here are recommended starting points:

{% content-ref url="flows/human-initiated-requests" %}
[human-initiated-requests](https://docs.birdie.so/birdie-docs/helpdesk/intercom/flows/human-initiated-requests)
{% endcontent-ref %}

{% content-ref url="flows/intercom-workflows" %}
[intercom-workflows](https://docs.birdie.so/birdie-docs/helpdesk/intercom/flows/intercom-workflows)
{% endcontent-ref %}

{% content-ref url="flows/fin" %}
[fin](https://docs.birdie.so/birdie-docs/helpdesk/intercom/flows/fin)
{% endcontent-ref %}

{% content-ref url="flows/intercom-messenger-home" %}
[intercom-messenger-home](https://docs.birdie.so/birdie-docs/helpdesk/intercom/flows/intercom-messenger-home)
{% endcontent-ref %}

***

{% hint style="info" %}
If you have questions, please don't hesitate to reach out at <support@birdie.so>. We'd be delighted to take a closer look at your specific use case.
{% endhint %}