> For the complete documentation index, see [llms.txt](https://docs.birdie.so/birdie-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.birdie.so/birdie-docs/helpdesk/intercom/flows.md).

# Flows

Birdie is designed to enhance your support processes by integrating screen recording capabilities where they are most impactful. 

Here are recommended starting points:

{% content-ref url="/pages/ZDfvpUsU2Oxq7VJ3p7XD" %}
[Human-Initiated Requests](/birdie-docs/helpdesk/intercom/flows/human-initiated-requests.md)
{% endcontent-ref %}

{% content-ref url="/pages/FF4MAHK86QthaUzMqrxh" %}
[Intercom Workflows](/birdie-docs/helpdesk/intercom/flows/intercom-workflows.md)
{% endcontent-ref %}

{% content-ref url="/pages/AlUab2J1uiIel685cqqN" %}
[FIN](/birdie-docs/helpdesk/intercom/flows/fin.md)
{% endcontent-ref %}

{% content-ref url="/pages/8Klnf2IX22pXqWKzm0SP" %}
[Intercom Messenger Home](/birdie-docs/helpdesk/intercom/flows/intercom-messenger-home.md)
{% endcontent-ref %}

***

{% hint style="info" %}
If you have questions, please don't hesitate to reach out at <support@birdie.so>. We'd be delighted to take a closer look at your specific use case.
{% endhint %}