> For the complete documentation index, see [llms.txt](https://docs.birdie.so/birdie-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.birdie.so/birdie-docs/helpdesk/others/service-now.md).

# Service Now

- [Flows](https://docs.birdie.so/birdie-docs/helpdesk/others/service-now/flows.md): Birdie x Service Now CSM