# Pylon

- [Installation](/birdie-docs/helpdesk/pylon/installation.md): Birdie x Pylon
- [Flows](/birdie-docs/helpdesk/pylon/flows.md): Birdie X Pylon
- [Human-Initiated Requests (via sidebar)](/birdie-docs/helpdesk/pylon/flows/human-initiated-requests-via-sidebar.md): Request screen recordings from customers in Pylon sidebar
- [Human-Initiated Requests (via Macro)](/birdie-docs/helpdesk/pylon/flows/human-initiated-requests-via-macro.md): Request screen recordings from customers in Pylon using Macros
- [Triggers](/birdie-docs/helpdesk/pylon/flows/triggers.md): Adding Birdie to Your Pylon Triggers