> For the complete documentation index, see [llms.txt](https://docs.birdie.so/birdie-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.birdie.so/birdie-docs/helpdesk/pylon.md).

# Pylon

- [Installation](https://docs.birdie.so/birdie-docs/helpdesk/pylon/installation.md): Birdie x Pylon
- [Flows](https://docs.birdie.so/birdie-docs/helpdesk/pylon/flows.md): Birdie X Pylon
- [Human-Initiated Requests (via sidebar)](https://docs.birdie.so/birdie-docs/helpdesk/pylon/flows/human-initiated-requests-via-sidebar.md): Request screen recordings from customers in Pylon sidebar
- [Human-Initiated Requests (via Macro)](https://docs.birdie.so/birdie-docs/helpdesk/pylon/flows/human-initiated-requests-via-macro.md): Request screen recordings from customers in Pylon using Macros
- [Triggers](https://docs.birdie.so/birdie-docs/helpdesk/pylon/flows/triggers.md): Adding Birdie to Your Pylon Triggers