> For the complete documentation index, see [llms.txt](https://docs.birdie.so/birdie-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.birdie.so/birdie-docs/helpdesk/pylon/flows/human-initiated-requests-via-sidebar.md).

# Human-Initiated Requests (via sidebar)

#### Request a recording from the Pylon sidebar

1. Open the Birdie app in the Pylon sidebar
2. Click **Request a Recording**
3. Copy the recording link that is generated
4. Paste the link into the Pylon composer and send it to the customer

<figure><img src="/files/4nm4GuyQmjqJ2ck7RGAl" alt=""><figcaption></figcaption></figure>