Flows

Birdie x Service Now CSM

Here are Birdie's most commonly used flows in Service Now CSM:

• Human Request

• Template Responses

• Ticket Form through Record Producers / Flow Designer

• Auto Reply through Business Rules / Email Notifications

• Email Signatures

• Now Assist

If you need further information, please don't hesitate to reach out at [email protected]. We'd be delighted to take a closer look at your specific use case.