> For the complete documentation index, see [llms.txt](https://docs.birdie.so/birdie-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/flows.md).

# Flows

Birdie is designed to enhance your support processes by integrating screen recording capabilities where they are most impactful. 

Here are recommended starting points:

{% content-ref url="/pages/Rvt9JHrqPJKKCtuSjE1X" %}
[Human-Initiated Requests](/birdie-docs/helpdesk/zendesk/flows/human-initiated-requests.md)
{% endcontent-ref %}

{% content-ref url="/pages/246O1n0YJ0ri3i6qH4nn" %}
[Zendesk Macros](/birdie-docs/helpdesk/zendesk/flows/zendesk-macros.md)
{% endcontent-ref %}

{% content-ref url="/pages/TixuUB4aYNzENj1aE9pu" %}
[Zendesk Ticket Form](/birdie-docs/helpdesk/zendesk/flows/zendesk-ticket-form.md)
{% endcontent-ref %}

{% content-ref url="/pages/Z6LvVbd9jj54iTUjFidQ" %}
[Zendesk Auto-Reply](/birdie-docs/helpdesk/zendesk/flows/zendesk-auto-reply.md)
{% endcontent-ref %}

{% content-ref url="/pages/V4dW394k8bSGj7L09Th6" %}
[Zendesk AI Agents](/birdie-docs/helpdesk/zendesk/flows/zendesk-ai-agents.md)
{% endcontent-ref %}

{% content-ref url="/pages/rLWadSzYMNnEYwkaetOV" %}
[Zendesk Agent Signature](/birdie-docs/helpdesk/zendesk/flows/zendesk-agent-signature.md)
{% endcontent-ref %}

***

{% hint style="info" %}
If you have questions, please don't hesitate to reach out at <support@birdie.so>. We'd be delighted to take a closer look at your specific use case.
{% endhint %}