> For the complete documentation index, see [llms.txt](https://docs.birdie.so/birdie-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/flows/human-initiated-requests.md).

# Human-Initiated Requests

## Zendesk Editor

<figure><img src="/files/N2koPxslk2MxFOeHnt6j" alt=""><figcaption><p>Birdie on Zendesk editor</p></figcaption></figure>

## Zendesk Sidebar

<figure><img src="/files/a6EDw6TrrxKHW275Lgl5" alt=""><figcaption><p>Birdie on Zendesk sidebar</p></figcaption></figure>