# Zendesk AI Agents

You can be as creative as you want, but here is a great example of a support team who added Birdie to an Answer Bot:

<figure><img src="/files/hH7UnjOFJY6Jb9xeKycK" alt="" width="373"><figcaption><p>Birdie x AI Agents on Zendesk</p></figcaption></figure>

To add a Request Link to Zendesk AI Agents, follow these steps:

{% embed url="<https://youtu.be/e61os6JdQZs>" %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.birdie.so/birdie-docs/helpdesk/zendesk/flows/zendesk-ai-agents.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.