🎨Customize Appearance

What kind of vibe are you going for?

You can customize your customer-facing recorder in your settings.

1

Select your name

What name do you go by?

2

Add your company logo

• The file should be in JPG, SVG, PNG, or GIF format.

• The file size should not be larger than 4 MB.

• For best results, select a square image with a minimum dimension of 300 pixels or more (excluding SVG files).

3

Select your background color

Select the color to match your brand

Change background color

4

White Label

Remove the entire Birdie branding

Remove Birdie branding

5

Footnote Text (Optional)

add footnote text in case you want to display any relevant message on your recorder.

• Character Limit: We recommend keeping messages concise, with a maximum of 105 characters.

• Formatting: Only basic HTML tags are supported: <a>, <em>, <strong>, and <u>. Other elements like anchors and complex HTML are not allowed.

No Footnote Needed? Simply leave the field empty.

Footnote Text

6

Customers can enter text before sending a recording (optional)

By default, text input is disabled since text is typically entered through the helpdesk. If you want to allow your customers to add text alongside their screen recordings, you'll need to enable this feature.

Should customers be able to add text to their screen recordings?