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Birdie Documentation
Birdie Documentation
  • 👋START HERE
  • What is Birdie?
  • Getting started
  • Invite teammates
  • 🎥Request Screen Recordings
    • Overview
    • Installation
      • 🧩Helpdesk Integrations
      • 🎨Customize Appearance
      • 👾Snippet
      • 🌐Browser compatibility
      • 🌎Languages
      • 🔌Web SDK
      • 🔗Universal Request Link
    • DevTools: Console Logs & Network Requests
    • AI Summary
    • Misc.
      • Forward recordings
      • Routing rules for folders
      • API
      • How-to's Library
  • 🎥Record my screen
    • Overview
    • Install Chrome extension
    • Recording Options
    • DevTools: Console Logs & Network Requests
    • Keyboard Shortcuts
    • Incognito Mode
    • Troubleshooting
      • How to quickly fix common recording errors
      • How to troubleshoot Microphone issues in Birdie Extension
      • How to troubleshoot Screen Recording issues in Birdie Extension
  • 🧩Helpdesk
    • 🟤Zendesk
      • Installation
      • Flows
        • Human Request
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        • Zendesk Agent Signature
        • Zendesk Widget (Classic)
      • Misc.
      • Analytics
      • Uninstall
    • ⚫Intercom
      • Installation
      • Flows
        • Human Request
        • Intercom Workflows
        • FIN
        • Intercom Messenger Home
        • Misc.
        • Analytics
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      • Installation
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    • 🟢Freshchat
      • Installation
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    • 🔵Jira Service Management
      • Installation
      • Flows
        • Human Request
        • Customer Portal
      • Uninstall
    • 🟣Help Scout
      • Installation
      • Flows
        • Human Request
        • Saved Replies
        • Auto Reply
    • 🔵Salesforce Service Cloud
      • Request link - Installation
      • Flows
        • Human Request
        • Ticket Form
    • Others
      • 🟠Happyfox
        • Installation
        • Flows
          • Human Request
          • Support Center Ticket Form
      • ⚫Ada
      • 🟣Forethought
      • 🟠Hubspot
        • Flows
          • Human Request via Snippet
      • ⚫Service Now
        • Flows
      • 🟣Front
        • Flows
      • 🟢Zoho Desk
        • Flows
      • 🔵Crisp
        • Flows
      • ⚪Other Helpdesk
        • Flows
          • Human Request
          • Ticket Form
  • 🔐Security
    • Storage Location
    • Hide sensitive data
    • Auto data deletion
    • Recordings Privacy Settings
      • Incoming Recordings: Only Workspace Members Can Watch
      • Outgoing Recordings: Only Workspace Members + Selected Individuals Can Watch
    • GDPR opt-in
    • Two-factor authentication
    • Remote log out
    • SAML SSO
      • Setup SSO with Okta
    • SCIM
      • Okta settings
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On this page
  • Email
  • Slack
  • Zapier
  1. Request Screen Recordings
  2. Misc.

Forward recordings

Make it work your way

PreviousMisc.NextRouting rules for folders

Last updated 3 months ago

Email

Mostly useful if you use Birdie Standalone Link or Birdie Web SDK

Go to if you want to receive an email when a new incoming recording is submitted.

Slack

What if the Slack channel is private?

If you've set up Slack forwarding into a private channel, Birdie won't be able to post feedback until you add its bot to the channel. Fixing this issue is easy: go to your channel and type "@Birdie Post". Slack will prompt you to add the user to the channel. Once added, all your videos will be forwarded to Slack.

Zapier

Go to if you want to receive a Slack notification on a specific channel when a new incoming recording is submitted.

Go to if you want to build your own flow when a new incoming recording is submitted.

🎥
settings ->
screen recording
settings ->
screen recording
settings ->
screen recording
Forward to email
Forward to Slack
Forward incoming videos to Zapier