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Request screen recordings from customers.
Birdie allows your team to:
- Request a recording from your customer (incoming recording)
- Send a recording to customers (outgoing recording)
First, you request a screen recording from a customer
Then, the customer records their screen for the agent to watch.
Discover how the Screen Recording integrates seamlessly with your helpdesk:
The Screen Recording can also be used in its standalone version:
Get a Birdie standalone link
Record a video