Birdie
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Overview

Request screen recordings from customers.
Birdie allows your team to:
  • Request a recording from your customer (incoming recording)
  • Send a recording to customers (outgoing recording)
First, you request a screen recording from a customer
Then, the customer records their screen for the agent to watch.

Helpdesk

Discover how the Screen Recording integrates seamlessly with your helpdesk:

Standalone

The Screen Recording can also be used in its standalone version:
Get a Birdie standalone link

Record a video

Record a video
If you need help or have a question, contact us at [email protected]