Custom Data Retention Policies
Meet your organization’s compliance requirements by automatically deleting recordings on a pre-determined schedule (e.g. 90 days).

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Meet your organization’s compliance requirements by automatically deleting recordings on a pre-determined schedule (e.g. 90 days).
Contact us at [email protected] anytime.
To set up retention policies, go to settings -> security and enter the number of days you want to retain recordings.
You can apply different retention periods to:
Customer Library, which contains videos recorded by your customers
Team Library, which contains videos recorded by your teamDeleted data cannot be recovered

Retention is calculated from the date a recording is created. For example, if a retention period of 90 days is applied, the recording will be permanently deleted 90 days after its creation. Deleted data cannot be restored.
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