# Getting started

1. [Create a Birdie Account](https://app.birdie.so/letsgo)
2. Add Birdie to your helpdesk: [Zendesk](https://docs.birdie.so/birdie-docs/~/changes/0VcwZq2bE3lijHZqXNlN/helpdesk/zendesk), [Intercom](https://www.intercom.com/app-store/?app_package_code=zest-app), [Jira Service Management](https://marketplace.atlassian.com/apps/1228628/screen-recording-by-zest?tab=overview\&hosting=cloud), [Freshdesk](https://www.freshworks.com/apps/freshdesk/screen_recording_by_zest_1/), [Freshchat](https://www.freshworks.com/apps/freshchat/screen_recording_by_zest/), or [Helpscout](https://docs.birdie.so/birdie-docs/~/changes/0VcwZq2bE3lijHZqXNlN/helpdesk/helpscout).
3. [Invite your teammates](https://docs.birdie.so/birdie-docs/~/changes/0VcwZq2bE3lijHZqXNlN/helpdesk/zendesk/installation).

If you want to use the **Screen Recording**, you're ready to go ✅

If you want to use the **CoBrowsing**, you'll need to [install the snippet](https://docs.birdie.so/birdie-docs/~/changes/0VcwZq2bE3lijHZqXNlN/getting-started/snippet) too - 5 min

{% hint style="success" %}
If you need help or have a question, contact us at <support@birdie.so>
{% endhint %}

#### **Go further with Screen Recording**&#x20;

* Add a Birdie button in your ticket form, portals, or widget ([Zendesk](https://docs.birdie.so/birdie-docs/~/changes/0VcwZq2bE3lijHZqXNlN/helpdesk/zendesk/screen-recording/zendesk-form), [Intercom](https://docs.birdie.so/birdie-docs/~/changes/0VcwZq2bE3lijHZqXNlN/helpdesk/intercom/screen-recording/intercom-operator), [Jira Service Management](https://docs.birdie.so/birdie-docs/~/changes/0VcwZq2bE3lijHZqXNlN/helpdesk/jira-service-management/screen-recording/customer-portal), [Freshdesk](https://docs.birdie.so/birdie-docs/~/changes/0VcwZq2bE3lijHZqXNlN/helpdesk/freshdesk/screen-recording/portal)) - **2 min**
* [Install our snippet](https://docs.birdie.so/birdie-docs/~/changes/0VcwZq2bE3lijHZqXNlN/getting-started/snippet) to [capture console logs](https://docs.birdie.so/birdie-docs/~/changes/0VcwZq2bE3lijHZqXNlN/screen-recording/capture-console-logs) - **5 min**