# Snippet

{% hint style="info" %}
Birdie Snippet **is not required** for the [Screen Recording solution](https://docs.birdie.so/birdie-docs/~/changes/0VcwZq2bE3lijHZqXNlN/screen-recording) (except for [capturing logs](https://docs.birdie.so/birdie-docs/~/changes/0VcwZq2bE3lijHZqXNlN/screen-recording/capture-console-logs))

Birdie Snippet **is required** for the [CoBrowsing solution](https://docs.birdie.so/birdie-docs/~/changes/0VcwZq2bE3lijHZqXNlN/cobrowsing). 

Birdie Snippet **is required** if you want to [hide sensitive data](https://docs.birdie.so/birdie-docs/~/changes/0VcwZq2bE3lijHZqXNlN/security/hide-sensitive-data). 
{% endhint %}

## 1. Installing the snippet

Go to [settings -> general](https://app.birdie.so/settings#snippet) and copy the JavaScript snippet, and paste it before the <mark style="color:green;">`</body>`</mark> tag on each page of your web app.

## 2. Identify your customers

Make sure to input your own values for these three parameters:

```jsx
window.birdieSettings = {
		contact_name: "Alexander the Great",
		contact_email: "alex@empire.com",
		contact_id: "ebf45a994-32d28c4",
};
```

{% hint style="success" %}
If you need help or have a question, contact us at <support@birdie.so>
{% endhint %}