# Freshdesk

- [Installation](/birdie-docs/helpdesk/freshdesk/installation.md): How to install Birdie on Freshdesk
- [Screen Recording](/birdie-docs/helpdesk/freshdesk/screen-recording.md): Request screen recordings from your customers through Intercom, along with other cool things.
- [Agent view](/birdie-docs/helpdesk/freshdesk/screen-recording/agent-view.md)
- [Portal](/birdie-docs/helpdesk/freshdesk/screen-recording/portal.md): How to allow customers to submit a ticket with a screen recording
- [CoBrowsing](/birdie-docs/helpdesk/freshdesk/cobrowsing.md)