VPN and network configuration requirements

A website that integrates Birdie co-browsing should ensure that its assets such as images, stylesheets, CSS, icons, and fonts are publicly accessible on the internet. This allows the agent view to reuse them and correctly render the page. In addition, VPNs, firewalls, or other corporate networks must whitelist the Secure Websocket protocol (wss) wss://.birdie.so and https://.birdie.so for port 443 via TCP and UDP.