Screen Recording - Overview
Request screen recordings from customers.
Birdie allows your team to:
Request a recording from your customer (incoming recording)
Send a recording to customers (outgoing recording)
💡 Birdie also lets you customize your recorder, capture console logs, and share recordings from your How-to Library.
![](https://docs.birdie.so/~gitbook/image?url=https%3A%2F%2F3843507234-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FECPgvsGwy5oMz4WIZw3a%252Fuploads%252Faqla2PbJpIaOCE1IQvKB%252Fintro.gif%3Falt%3Dmedia%26token%3D98be9fd5-60a5-4e74-a81a-0ccf3b21fad7&width=768&dpr=4&quality=100&sign=20fa37c9&sv=1)
![](https://docs.birdie.so/~gitbook/image?url=https%3A%2F%2F3843507234-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FECPgvsGwy5oMz4WIZw3a%252Fuploads%252FROnoKyOKHGgScxWs8xJ4%252Fcustomer%2520record.gif%3Falt%3Dmedia%26token%3Daaaad08b-5b40-429d-97a6-00cddfeab840&width=768&dpr=4&quality=100&sign=449a7c06&sv=1)
Helpdesk
Discover how the Screen Recording integrates seamlessly with your helpdesk:
🟤Zendesk⚫Intercom🔵Jira Service Management🟢Freshdesk🟢Freshchat🟣HelpScoutStandalone
The Screen Recording can also be used in its standalone version:
Get a Birdie Standalone Link
![](https://docs.birdie.so/~gitbook/image?url=https%3A%2F%2F3843507234-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FECPgvsGwy5oMz4WIZw3a%252Fuploads%252Fz6tXRG4BOVOakyBFke3A%252FBirdieLink.gif%3Falt%3Dmedia%26token%3Ddf6b8fc7-9e66-4864-a5d8-0d2fbe3d13e3&width=768&dpr=4&quality=100&sign=196fe7a1&sv=1)
Record a video
![](https://docs.birdie.so/~gitbook/image?url=https%3A%2F%2F3843507234-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FECPgvsGwy5oMz4WIZw3a%252Fuploads%252FZX5dehMYkwUa8F4ZDPSS%252FRecord%2520Standalone.gif%3Falt%3Dmedia%26token%3D0639a7e6-a9b9-4662-9152-d249bc93e083&width=768&dpr=4&quality=100&sign=c24a305e&sv=1)
If you need help or have a question, contact us at support@birdie.so
Last updated