Screen Recording - Overview

Request screen recordings from customers.

Birdie allows your team to:

  • Request a recording from your customer (incoming recording)

  • Send a recording to customers (outgoing recording)

💡 Birdie also lets you customize your recorder, capture console logs, and share recordings from your How-to Library.


Discover how the Screen Recording integrates seamlessly with your helpdesk:


The Screen Recording can also be used in its standalone version:

Record a video

If you need help or have a question, contact us at

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