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Customize Appearance

What kind of vibe are you going for?

Account Name and Logo
Go to settings -> general and enter the name and logo you want to use.
Logo guidelines
The file should be in JPG, SVG, PNG, or GIF format.
The file size should not be larger than 4 MB.
For best results, select a square image with a minimum dimension of 300 pixels or more (excluding SVG files).
What name do you go by?
Background Colour
Go to settings -> ​screen recording to select the color to match your brand
Change background color
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Why does Birdie override my background color with the Intercom background color?
If you are using Birdie with Intercom, Birdie will override the background color with the Intercom background color to ensure a seamless integration. This way, customers will feel that Birdie is a natural part of the Intercom flow.
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White Label
Go to settings -> general to remove the entire Birdie branding.
Remove Birdie branding
Customers can enter text before sending a recording
This only applies to incoming recordings.
Do you want customers to add text along their screen recording?
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Capture console logs

Last modified 1mo ago