Installation

How to install Birdie on Intercom

Requirement: You need to be an Intercom admin

1. Install Birdie from Intercom Marketplace →

2. Once installed, Connect Birdie app to your Birdie workspace:

   • if you don't have a Birdie account yet, use your professional email

   • if you already have a Birdie account, use the same email address.

   (Note: If logged into Birdie workspace, skip step 2)

Here is the installation walkthrough:

Add Birdie to your sidebar

Be sure to add Birdie to your sidebar. To do so, go to your Intercom inbox → select "edit app," → pin Birdie.

Here is how:

What happens if IP restrictions are enabled?

Just allow the following IP: 18.189.92.93