# How to quickly fix common recording errors

There are a few things that tend to fix most common problems such as recording crashes, glitches or recordings not starting.  Here's a quick checklist we suggest you run through if you're having issues:

1. **Reload your Birdie extension** \
   **-** open your Birdie Extension\
   \- go to your Birdie Extension settings\
   \- click on reload

   <div align="left"><figure><img src="https://3843507234-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FECPgvsGwy5oMz4WIZw3a%2Fuploads%2FIninNTsXbOiLGLrwXTOV%2FBirdie%20-%20Reload%20extension.gif?alt=media&#x26;token=381e6110-0594-4f28-9012-a48b8e71602c" alt="" width="375"><figcaption><p>Reload Birdie extension</p></figcaption></figure></div>
2. **Restart your Chrome browser** \
   This will often fix any temporary silliness.
3. **Restart your Device**\
   This trusty old trick always helps!
4. **Update your Chrome browser**\
   Make sure your browser is up-to-date. This will help aid Birdie's compatibility.\
   \- You can check this at **chrome://settings/help.**

   ![](https://3843507234-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FECPgvsGwy5oMz4WIZw3a%2Fuploads%2FMEhRfGLlziif8hXZgJSh%2Fcheck%20chrome%20update.gif?alt=media\&token=1b03ed8b-90f6-42b8-a83c-cce4ac59e8d9)<br>
5. **Clear your Chrome cache.**\
   It might sound obvious, but it's helped us a number of times!\
   \- Open Chrome and enter the following URL in a new tab: **chrome://settings/clearBrowserData** \
   \- Select at least both 'Cookies and other site data' and 'Cached images and files' before hitting the 'Delete data' button\
   ![](https://3843507234-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FECPgvsGwy5oMz4WIZw3a%2Fuploads%2FUIrFCPIy8xzOzQ3hMaSW%2Fdelete%20cache.gif?alt=media\&token=49015f70-66f4-4901-be37-b394c499eaa7)
6. **Disable other Chrome Extensions** \
   Sometimes another extension can block Birdie from recording.