> For the complete documentation index, see [llms.txt](https://docs.birdie.so/birdie-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.birdie.so/birdie-docs/record-my-screen/troubleshooting/how-to-quickly-fix-common-recording-errors.md).
# How to quickly fix common recording errors
There are a few things that tend to fix most common problems such as recording crashes, glitches or recordings not starting. Here's a quick checklist we suggest you run through if you're having issues:
1. **Reload your Birdie extension** \
**-** open your Birdie Extension\
\- go to your Birdie Extension settings\
\- click on reload
Reload Birdie extension
2. **Restart your Chrome browser** \
This will often fix any temporary silliness.
3. **Restart your Device**\
This trusty old trick always helps!
4. **Update your Chrome browser**\
Make sure your browser is up-to-date. This will help aid Birdie's compatibility.\
\- You can check this at **chrome://settings/help.**
5. **Clear your Chrome cache.**\
It might sound obvious, but it's helped us a number of times!\
\- Open Chrome and enter the following URL in a new tab: **chrome://settings/clearBrowserData** \
\- Select at least both 'Cookies and other site data' and 'Cached images and files' before hitting the 'Delete data' button\
6. **Disable other Chrome Extensions** \
Sometimes another extension can block Birdie from recording.
---
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