Birdie
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Birdie Documentation
Birdie Documentation
  • πŸ‘‹START HERE
  • What is Birdie?
  • Getting started
  • Invite teammates
  • πŸŽ₯Request Screen Recordings
    • Overview
    • Installation
      • 🧩Helpdesk Integrations
      • 🎨Customize Appearance
      • πŸ‘ΎSnippet
      • 🌐Browser compatibility
      • 🌎Languages
      • πŸ”ŒWeb SDK
      • πŸ”—Universal Request Link
    • DevTools: Console Logs & Network Requests
    • AI Summary
    • Misc.
      • Forward recordings
      • Routing rules for folders
      • API
      • How-to's Library
  • πŸŽ₯Record my screen
    • Overview
    • Install Chrome extension
    • Recording Options
    • DevTools: Console Logs & Network Requests
    • Keyboard Shortcuts
    • Incognito Mode
    • Troubleshooting
      • How to quickly fix common recording errors
      • How to troubleshoot Microphone issues in Birdie Extension
      • How to troubleshoot Screen Recording issues in Birdie Extension
  • 🧩Helpdesk
    • 🟀Zendesk
      • Installation
      • Flows
        • Human Request
        • Zendesk Macros
        • Zendesk Ticket Form
        • Zendesk Auto-Reply
        • Zendesk AI Agents
        • Zendesk Agent Signature
        • Zendesk Widget (Classic)
      • Misc.
      • Analytics
      • Uninstall
    • ⚫Intercom
      • Installation
      • Flows
        • Human Request
        • Intercom Workflows
        • FIN
        • Intercom Messenger Home
        • Misc.
        • Analytics
    • 🟒Freshdesk
      • Installation
      • Flows
        • Human Request
        • Portal
        • Canned Answers
        • Auto Reply
        • Agent Signature
      • Analytics
    • 🟒Freshchat
      • Installation
      • Flows
        • Manual Request
    • πŸ”΅Jira Service Management
      • Installation
      • Flows
        • Human Request
        • Customer Portal
      • Uninstall
    • 🟣Help Scout
      • Installation
      • Flows
        • Human Request
        • Saved Replies
        • Auto Reply
    • πŸ”΅Salesforce Service Cloud
      • Request link - Installation
      • Flows
        • Human Request
        • Ticket Form
    • Others
      • 🟠Happyfox
        • Installation
        • Flows
          • Human Request
          • Support Center Ticket Form
      • ⚫Ada
      • 🟣Forethought
      • 🟠Hubspot
        • Flows
          • Human Request via Snippet
      • ⚫Service Now
        • Flows
      • 🟣Front
        • Flows
      • 🟒Zoho Desk
        • Flows
      • πŸ”΅Crisp
        • Flows
      • βšͺOther Helpdesk
        • Flows
          • Human Request
          • Ticket Form
  • πŸ”Security
    • Storage Location
    • Hide sensitive data
    • Auto data deletion
    • Recordings Privacy Settings
      • Incoming Recordings: Only Workspace Members Can Watch
      • Outgoing Recordings: Only Workspace Members + Selected Individuals Can Watch
    • GDPR opt-in
    • Two-factor authentication
    • Remote log out
    • SAML SSO
      • Setup SSO with Okta
    • SCIM
      • Okta settings
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  • Default Keyboard Shortcuts
  • How to Customize Keyboard Shortcuts
  1. Record my screen

Keyboard Shortcuts

Ctrl + Shift + S

Birdie makes it even easier to start, stop, and manage recordings with handy keyboard shortcuts!

Default Keyboard Shortcuts

By default, you can use the following shortcuts to control the Birdie Chrome extension:

  • Start/Stop Recording: Ctrl + Shift + S (Windows) / Command + Shift + S (Mac)

  • Pause/Resume Recording: Ctrl + Shift + P (Windows) / Command + Shift + P (Mac)`

How to Customize Keyboard Shortcuts

You can edit which keyboard shortcuts work for the Birdie Chrome extension. Here’s how:

  1. Open Chrome and type chrome://extensions/shortcuts into the address bar.

  2. In the list of installed extensions, find Birdie.

  3. Click into the input fields next to each action and press your desired key combination to set a new shortcut.

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Last updated 3 months ago

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