Storage Location

Where does Birdie keep the data?

Whether you need a dedicated data residency configuration, hybrid setup, or integration with your internal cloud infrastructure, our team can assist in tailoring a solution that aligns with your organization’s compliance and operational requirements. Please reach out to [e-mail] for assistance.

Storage Locations

Birdie securely stores your recordings in data centers hosted by Amazon Web Services (AWS). We currently offer two regional storage options:

• Europe (Paris, France)

• North America (US–Ohio)

You can choose your preferred region based on your company’s data residency, compliance, and security requirements. To select your storage region, please visit your security settings:

Change your data storage location

How secure and reliable is Birdie infrastructure?

Birdie uses Amazon Web Services (AWS) for secure and resilient hosting of staging and production environments. Because Birdie runs within and depends on our Cloud Infrastructure, data protection and security assurances are essential and provide the foundational elements for supporting industry compliance and robust policy controls. By having our application workloads in a secure, industry-certified environment, our infrastructure provides a higher level of security at scale, while providing worldwide service delivery and industry-leading reliability.

The IT infrastructure that AWS provides is designed and managed in alignment with security best practices, including the following IT security standards:

• SOC 1/SSAE 16/ISAE 3402 (formerly SAS 70)

• SOC 2

• SOC 3

• FISMA, DIACAP, and FedRAMP

• DOD CSM Levels 1-5

• PCI DSS Level 1

• ISO 9001 / ISO 27001

• ITAR

• FIPS 140-2

• MTCS Level 3

AWS data centers are monitored by 24×7 security, biometric scanning, video surveillance and are continuously certified across a variety of global security and compliance frameworks.

Do you support Multi-Region Storage ?

Birdie supports multi-region storage configurations for global organizations. For instance, This means recordings from European end-users can be automatically stored in Birdie’s European infrastructure, while recordings from U.S. end-users are stored in Birdie North American environment. This setup ensures that data stays within its respective region of origin, helping customers comply with jurisdictional requirements.

If your organization has specific data residency requirements or needs to configure multi-region storage, please contact us at [e-mail].

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Bring Your Own Storage (BYOS)

If you prefer to store recordings in your own infrastructure, Birdie supports Bring Your Own Storage (BYOS) configurations. You can connect Birdie directly to your own cloud environment, ensuring full control over where recordings are stored, how they are encrypted, and how long they are retained.

Learn more:

Storage in your own AWS S3 bucket(s)Storage in your own GCP bucket(s)Storage in your Azure Container

This option is ideal for customers with strict internal compliance or data segregation policies.