Overview
Record. Share. Resolve.
Last updated
Record. Share. Resolve.
Last updated
Birdie makes screen recording effortless, helping teams capture and share everything they need to resolve issues—whether you're guiding a customer or creating a bug report.
Explaining issues can be time-consuming and ineffective. With Birdie, you can:
Create complete bug reports: Capture your screen along with . Give developers everything they need to resolve issues faster.
Guide customers with clear video instructions: Walk them through resolutions step-by-step with easy-to-follow recordings.
Birdie ensures that your recordings include all the context required to save time and reduce miscommunication.
Recording with Birdie is simple and efficient:
Start Recording: Launch Birdie and start capturing your screen with just one click.
Automatic Technical Logs: While you record, Birdie captures essential logs like console logs, network activity, and repro steps automatically.
Share Your Recording:
With developers: Provide bug reports packed with technical details, so they can diagnose and fix issues quickly.
With customers: Send step-by-step video instructions to simplify complex resolutions.
Get ready to capture and share everything needed to resolve issues—whether you’re guiding customers or reporting bugs internally:
When you click Start Recording for the first time, Chrome will prompt you to allow audio access. We recommend selecting “Always allow” (also called “Allow while visiting this site” depending on your Chrome version) to avoid being asked again for future recordings.
For screen recording permissions:
If you're recording the entire screen, you'll be prompted on a per-recording basis.
If you're recording the current tab, no additional permissions are needed.
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Note: To collect console logs and network requests using the Birdie browser-based recorder, you'll need to .
HTTPS: