# Getting started

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### Create your Birdie Workspace

[**Click here**](https://app.birdie.so/login) to create your Birdie workspace. Be sure to use your professional email.
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### Install Birdie on your Helpdesk

Add Birdie to your helpdesk:  [Zendesk](https://docs.birdie.so/birdie-docs/helpdesk/zendesk), [Intercom](https://www.intercom.com/app-store/?app_package_code=zest-app), [Jira Service Management](https://marketplace.atlassian.com/apps/1228628/screen-recording-by-zest?tab=overview\&hosting=cloud), [Freshdesk](https://www.freshworks.com/apps/freshdesk/screen_recording_by_zest_1/), [Freshchat](https://www.freshworks.com/apps/freshchat/screen_recording_by_zest/), [Helpscout](https://docs.birdie.so/birdie-docs/helpdesk/help-scout) , and more.

*<mark style="color:purple;">Once installed, you can start requesting screen recordings from customers—perfect for gaining deeper insights into complex issues.</mark>*
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### Install the Birdie Chrome Extension

[**Click here**](https://chromewebstore.google.com/detail/birdie-screen-recorder-fo/glkfmfjeafnooojgeobbhdjhdejocoap) to install Birdie Chrome extension.

*<mark style="color:purple;">Once installed, you can start recording your screen to:</mark>*\
*<mark style="color:purple;">-</mark> <mark style="color:purple;"></mark><mark style="color:purple;">**Create bug reports**</mark> <mark style="color:purple;"></mark><mark style="color:purple;">that include technical logs for better troubleshooting.</mark>*\
*<mark style="color:purple;">-</mark> <mark style="color:purple;"></mark><mark style="color:purple;">**Guide your customers**</mark> <mark style="color:purple;"></mark><mark style="color:purple;">with clear video instructions.</mark>*
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### Invite your Teammates

[**Click here**](https://app.birdie.so/team) to invite your teammates.
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<details>

<summary>Go further with the Screen Recording</summary>

* Add a Birdie button in your ticket form, portals, or widget ([Zendesk](https://docs.birdie.so/birdie-docs/helpdesk/zendesk/flows/zendesk-ticket-form), [Intercom](https://docs.birdie.so/birdie-docs/helpdesk/intercom/flows/intercom-workflows), [Jira Service Management](https://docs.birdie.so/birdie-docs/helpdesk/jira-service-management/flows/customer-portal), [Freshdesk](https://docs.birdie.so/birdie-docs/helpdesk/freshdesk/flows/portal)) - **2 min**
* [Install our snippet](https://docs.birdie.so/birdie-docs/request-screen-recordings/installation/snippet) to [capture console logs](https://docs.birdie.so/birdie-docs/request-screen-recordings/devtools-console-logs-and-network-requests) - **5 min**

</details>