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Getting started

Get started in just 2 minutes

If you need help or have a question, contact us at [email protected]​
1.​Create a Birdie Account​
2.Add Birdie to your helpdesk: Zendesk, Intercom, Jira Service Management, Freshdesk, Freshchat, or Helpscout.
3.​Invite your teammates.
If you want to use the Screen Recording, you're ready to go ✅
If you want to use the CoBrowsing, you'll need to install the snippet too - 5 min
Go further with the Screen Recording
Add a Birdie button in your ticket form, portals, or widget (Zendesk, Intercom, Jira Service Management, Freshdesk) - 2 min
​Install our snippet to capture console logs - 5 min
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Quickstart — What is Birdie?

Helpdesk integrations

Last modified 3mo ago