Getting started

Get started in just 2 minutes

If you need help or have a question, contact us at [e-mail]

1. Create a Birdie Account

2. Add Birdie to your helpdesk: Zendesk, Intercom, Jira Service Management, Freshdesk, Freshchat, or Helpscout.

3. Invite your teammates.

If you want to use the Screen Recording, you're ready to go ✅

If you want to use the CoBrowsing, you'll need to install the snippet too - 5 min

Go further with the Screen Recording

• Add a Birdie button in your ticket form, portals, or widget (Zendesk, Intercom, Jira Service Management, Freshdesk) - 2 min

• Install our snippet to capture console logs - 5 min