# Getting started

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{% step %}

### Create your Birdie Workspace

[**Click here**](https://app.birdie.so/login) to create your Birdie workspace. Be sure to use your professional email.
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### Install Birdie on your Helpdesk

Add Birdie to your helpdesk:  [Zendesk](/birdie-docs/helpdesk/zendesk.md), [Intercom](https://www.intercom.com/app-store/?app_package_code=zest-app), [Jira Service Management](https://marketplace.atlassian.com/apps/1228628/screen-recording-by-zest?tab=overview\&hosting=cloud), [Freshdesk](https://www.freshworks.com/apps/freshdesk/screen_recording_by_zest_1/), [Freshchat](https://www.freshworks.com/apps/freshchat/screen_recording_by_zest/), [Helpscout](/birdie-docs/helpdesk/help-scout.md) , and more.

*<mark style="color:purple;">Once installed, you can start requesting screen recordings from customers—perfect for gaining deeper insights into complex issues.</mark>*
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{% step %}

### Install the Birdie Chrome Extension

[**Click here**](https://chromewebstore.google.com/detail/birdie-screen-recorder-fo/glkfmfjeafnooojgeobbhdjhdejocoap) to install Birdie Chrome extension.

*<mark style="color:purple;">Once installed, you can start recording your screen to:</mark>*\
*<mark style="color:purple;">-</mark> <mark style="color:purple;"></mark><mark style="color:purple;">**Create bug reports**</mark> <mark style="color:purple;"></mark><mark style="color:purple;">that include technical logs for better troubleshooting.</mark>*\
*<mark style="color:purple;">-</mark> <mark style="color:purple;"></mark><mark style="color:purple;">**Guide your customers**</mark> <mark style="color:purple;"></mark><mark style="color:purple;">with clear video instructions.</mark>*
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### Invite your Teammates

[**Click here**](https://app.birdie.so/team) to invite your teammates.
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<details>

<summary>Go further with the Screen Recording</summary>

* Add a Birdie button in your ticket form, portals, or widget ([Zendesk](/birdie-docs/helpdesk/zendesk/flows/zendesk-ticket-form.md), [Intercom](/birdie-docs/helpdesk/intercom/flows/intercom-workflows.md), [Jira Service Management](/birdie-docs/helpdesk/jira-service-management/flows/customer-portal.md), [Freshdesk](/birdie-docs/helpdesk/freshdesk/flows/portal.md)) - **2 min**
* [Install our snippet](/birdie-docs/request-screen-recordings/installation/snippet.md) to [capture console logs](/birdie-docs/request-screen-recordings/devtools-console-logs-and-network-requests.md) - **5 min**

</details>


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# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.