If your helpdesk isn't listed, don't worry—Birdie integrates with all other helpdesks.
with your helpdesk name, and we'll provide you with specific setup instructions.
Helpdesks
Birdie offers a native integration with the following helpdesks:
Standalone
Birdie can be used as a standalone tool, letting you request recordings through email, Zoom chat, or wherever else you need it.
Should I enter the customer email before generating a link?
If you add your customer's email address, Birdie will be able to automatically link the future recording to the customer.
To do so, generate a Birdie Standalone Link as shown below:
If you need help or have a question, contact us at
