Zendesk Auto-Reply

Add Birdie to Zendesk Triggers and/or Automations

Request a recording in your auto-reply messages

Make sure you have already setup Automation and/or Triggers in Zendesk to send an automatic reply to your customers.

If you have setup Automation and/or Triggers in Zendesk to send an automatic reply to your customers, consider including a recording link.

This is how it looks like:

To add a recording link to your auto-response, simply follow the video guide below:

Please navigate to settings -> helpdesk to copy your link. Then, paste it into the email field.

Zendesk auto-reply walkthrough