Zendesk Macros
Add Birdie to Zendesk Macros
This is how it looks like:
To create a macro that includes a Birdie Link, watch the video and follow these steps:
Create a new macro on Admin Center > Workspace > Macro > Create a Macro
Click on "Add Action" and select "Comment/description"
Go to your Birdie settings and copy "Your Birdie link to paste in Triggers, Automations and Macros"
Write the text you want in your Macro and paste your Birdie link into it
Save it. You're all set!
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