> For the complete documentation index, see [llms.txt](https://docs.birdie.so/birdie-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.birdie.so/birdie-docs/helpdesk/ada.md).

# Ada

To add Birdie into your Ada Handoffs or Playbooks, follow these steps.

## **Installation**

Go to [Settings => Helpdesk](https://app.birdie.so/settings/helpdesk) to enable Ada. Once enabled, you'll get access to the informations you will need in order to wire Birdie Recordings into the bot conversations.

You can install Birdie in both a Handoff and/or a Playbook:

{% content-ref url="/pages/cx1m4i54gl4dO1OAD223" %}
[Ada Handoff](/birdie-docs/helpdesk/ada/ada-handoff.md)
{% endcontent-ref %}

{% content-ref url="/pages/WZVxUbLRFSIjIKgKK6TY" %}
[Ada Playbook](/birdie-docs/helpdesk/ada/ada-playbook.md)
{% endcontent-ref %}