Ada
Add Birdie to your Ada conversations
To add Birdie into your Ada Handoffs or Playbooks, follow these steps.
Installation
Go to Settings => Helpdesk to enable Ada. Once enabled, you'll get access to the informations you will need in order to wire Birdie Recordings into the bot conversations.
You can install Birdie in both a Handoff and/or a Playbook:
Ada HandoffAda PlaybookLast updated