👾Snippet
How to install Birdie snippet
Birdie Snippet is required for capturing logs.
Birdie Snippet is required for the CoBrowsing solution.
Birdie Snippet is required if you want to hide sensitive data.
1. Install Birdie snippet
We do not recommend installing Birdie through Google Tag Manager or Segment. The preferred method is to paste the code directly onto your web application, as this will result in faster load times.
Go to settings -> general
Copy the snippet code and paste it before the
</body>
tag of your web app. Note that the snippet is unique to your organization.
2. Identify your customers
Screen Recording solution: you can skip this step Co-browsing solution : For a smooth experience, it's crucial to identify your authenticated users.
Make sure to input your own values for these three parameters:
Ideally, it should contain the following fields:
3. Whitelist Birdie in your Content Security Policy
If you have strict content security policies in place, you may need to add the following policy directives to run the Birdie snippet:
If you need help or have a question, contact us at support@birdie.so
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